Política de Privacitat
Last updated: March 2026
1. Introduction
Nectios ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- Account credentials
- Organization details
- Payment information
- Profile information
2.2 Automatically Collected Information
When you access our platform, we automatically collect:
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing transactions and billing
- Communicating with you about updates and support
- Improving our platform and user experience
- Ensuring security and preventing fraud
- Complying with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Business partners with your consent
- Legal authorities when required by law
- In connection with business transfers or acquisitions
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@nectios.com
- Address: Barcelona, Spain